Superior Fireplace Owners Manual: A Comprehensive Guide
Superior Fireplaces delivers dependable, high-performance fireplaces – gas, wood, and electric – for indoor and outdoor living spaces. This manual details operation, maintenance, and safety.
Superior Fireplaces has established itself as a premier manufacturer of high-quality fireplaces, offering a diverse range of models including direct vent, ventless, and wood-burning options. Known for blending performance with elegant design, Superior fireplaces transform homes with warmth and style.
This manual serves as a comprehensive resource for owners, covering installation, operation, maintenance, and troubleshooting. Whether you own a linear direct vent DRL3500 or a traditional WXS2000 wood stove, this guide ensures optimal enjoyment and longevity.
Understanding Fireplace Types
Superior Fireplaces offers a variety of fireplace technologies to suit diverse needs and preferences. Direct Vent Gas Fireplaces draw combustion air from outside, ensuring clean and efficient burning. Ventless Gas Fireplaces, offering placement flexibility, burn cleanly without a chimney.
Traditional Wood-Burning Fireplaces & Inserts provide classic ambiance and warmth. Understanding these distinctions is crucial for safe operation and maximizing your fireplace’s benefits, as detailed throughout this manual.
Direct Vent Gas Fireplaces
Superior’s Direct Vent Gas Fireplaces, like the DRL3500 Series and DRL2000 Series, are known for efficiency and safety. These units draw combustion air directly from the outside, completely isolating the burning process from the room’s air.
This sealed combustion system minimizes drafts and ensures optimal air quality. Proper vent pipe installation is critical for safe and effective operation, as outlined in the installation section.
Ventless Gas Fireplaces
Superior also offers ventless gas fireplaces, providing installation flexibility where traditional venting isn’t feasible. These models burn cleanly, but require careful attention to safety guidelines.
Ventless fireplaces release combustion byproducts directly into the room, necessitating proper room size and carbon monoxide detection. Always follow the manufacturer’s instructions regarding operation and ventilation to ensure safe use.
Wood-Burning Fireplaces & Inserts
Superior’s wood-burning fireplaces and inserts, like the WXS2000, offer classic warmth and ambiance. These require proper installation, including a suitable chimney and adherence to local building codes.
Regular chimney inspections and cleaning are crucial for safe operation, preventing creosote buildup. Use only seasoned wood, and follow guidelines for efficient and responsible wood burning practices to maximize heat output and minimize emissions.
Safety First: Important Precautions
Superior Fireplaces prioritize safety. Carbon Monoxide (CO) detection is vital; install CO alarms near sleeping areas. Ensure proper ventilation, especially for direct vent models, to prevent dangerous gas buildup. Maintain adequate clearance to combustibles as specified in the installation manual.
Never use flammable liquids to start a fire, and keep combustible materials away from the fireplace. Supervise children and pets closely when the fireplace is in use.
Carbon Monoxide Detection
Carbon Monoxide (CO) is a colorless, odorless, and deadly gas. Superior Fireplaces strongly recommends installing CO detectors on every level of your home, especially near bedrooms. Test detectors monthly and replace them according to the manufacturer’s instructions.
Recognize CO poisoning symptoms: headache, dizziness, nausea, and confusion. If a detector alarms, evacuate immediately and call emergency services. Never ignore a CO alarm!
Proper Ventilation (for Direct Vent Models)
Direct Vent fireplaces require dedicated venting systems to safely exhaust combustion gases outdoors. Ensure the vent pipe is correctly installed, unobstructed, and meets local codes. Superior Fireplaces emphasizes annual professional inspection of the vent system.
Never tamper with or block the vent. Proper airflow is crucial for safe and efficient operation. Incorrect venting can lead to dangerous carbon monoxide buildup within your home.
Clearance to Combustibles
Maintaining proper clearance to combustibles is paramount for safety. Refer to your specific Superior Fireplace model’s installation manual for precise requirements. This includes distances from walls, flooring, mantels, and any flammable materials;
Failure to adhere to these clearances can create a fire hazard. Always use non-combustible materials for surrounding finishes where required, ensuring a safe and enjoyable fireplace experience.
Installation Guidelines
Superior Fireplace installation demands strict adherence to local codes and the manufacturer’s instructions. Professional installation is highly recommended to ensure safety and optimal performance. This includes proper gas line connection & testing, and correct vent pipe installation for direct vent models.
Incorrect installation voids the warranty and poses significant risks. Always verify all connections are secure and leak-free before operation.
Professional Installation Recommended
Superior Fireplaces strongly advises professional installation by a qualified technician. This ensures compliance with local codes, proper gas line connections, and secure venting – crucial for safety and performance. Improper installation can lead to carbon monoxide hazards or void your warranty.
A professional will verify correct clearances to combustibles and perform thorough testing before operation, guaranteeing a safe and efficient heating experience.
Gas Line Connection & Testing
Superior Fireplace gas line connections must be performed by a licensed gas technician. Before connecting, ensure the gas supply matches the fireplace’s requirements. After connection, a thorough leak test using a soap solution is essential – never use a flame!
Verify proper gas pressure and confirm all connections are tight. Incorrect gas pressure impacts performance and safety, potentially voiding the warranty.
Vent Pipe Installation (Direct Vent)
Superior direct vent fireplaces require precise vent pipe installation for safe and efficient operation; Use only approved vent pipe components, ensuring proper diameter and length as specified in your model’s instructions.
Maintain correct slope and seal all joints securely. Improper venting can lead to carbon monoxide buildup, a serious hazard. Professional installation is strongly recommended to guarantee compliance and safety.
Operating Your Superior Fireplace
Superior fireplaces are designed for ease of use and reliable performance. Before initial startup, verify all connections and safety features. Familiarize yourself with the ignition procedure, flame control adjustments, and remote operation if equipped;
Always supervise the fireplace during operation and never leave it unattended. Refer to your specific model’s instructions for detailed operating guidelines and safety precautions.
Initial Startup Procedure
Before the first use, thoroughly inspect the fireplace and vent system (if applicable). Purge the gas line to remove any air. Follow the manufacturer’s lighting instructions precisely, typically involving turning the gas supply on, setting the control to “Pilot,” and initiating the ignition sequence.
Observe the pilot flame for stability and proper operation before proceeding to light the main burner. Ensure adequate ventilation during this process.
Ignition & Flame Control
Superior fireplaces offer various ignition systems, including electronic and millivolt. To ignite, follow the specific instructions for your model – typically involving a switch or remote control. Flame height is adjustable via a control knob or remote, allowing customization of heat output and ambiance.
Always ensure proper ventilation and monitor the flame for consistent, safe operation. Refer to your model’s specific guidelines.
Remote Control Operation
Superior fireplace remote controls offer convenient operation of ignition, flame height, and blower functions. Ensure the remote has fresh batteries for optimal performance. Pairing may be required initially – consult your model’s instructions. The remote allows adjustments without physically accessing the fireplace unit.
Some models feature programmable timers and thermostat settings for enhanced comfort and energy efficiency.
Maintenance & Cleaning
Regular maintenance ensures optimal performance and longevity of your Superior fireplace. Annual inspections by a qualified technician are recommended. Cleaning the glass with approved fireplace glass cleaner maintains visibility. Inspect the firebox for debris and remove as needed. Log set maintenance involves gentle cleaning to preserve appearance.
Follow the checklist in this manual for a comprehensive approach.
Regular Inspection Checklist
Prior to each use, inspect the vent pipe (direct vent models) for obstructions and proper sealing. Check gas connections for leaks – never use a flame! Examine the pilot light for consistent, blue flame. Verify remote control functionality. Inspect the firebox for cracks or damage. Ensure proper operation of blower systems.
Address any issues promptly for safe operation.
Cleaning the Glass & Firebox
Allow the fireplace to cool completely before cleaning. Use a specialized glass cleaner formulated for fireplaces – avoid abrasive cleaners! Gently wipe the glass with a soft cloth. For the firebox, remove ashes carefully and dispose of them in a metal container with a lid. Inspect for and remove any debris.
Regular cleaning maintains optimal performance and appearance.
Log Set Maintenance
Periodically inspect your log set for cracks or damage. Gently brush off any dust or soot accumulation using a soft brush – never use water or cleaning solutions. Ensure logs are properly positioned according to the manual for optimal flame appearance and safe operation.
Replace damaged logs promptly to maintain aesthetic appeal and functionality.
Troubleshooting Common Issues
If your pilot light won’t stay lit, check the gas supply and thermocouple. Flame height adjustments can usually be made via the control valve; consult your model’s specific instructions. Remote control malfunctions often stem from battery issues or signal interference.
For persistent problems, contact a qualified technician for assistance.
Pilot Light Problems
A pilot light that frequently goes out suggests a potential issue with the gas supply, a faulty thermocouple, or a blocked pilot orifice. Ensure the gas valve is fully open. If the problem persists, carefully follow the relighting instructions in your owner’s manual.
Never attempt repairs yourself; contact a qualified service technician for assistance.
Flame Height Issues
Inconsistent or unusually low flame height can stem from insufficient gas pressure, a partially closed gas valve, or obstructions within the burner. Verify the gas supply and valve position. Some Superior models feature adjustable flame height controls – consult your manual for specifics.
If adjustments don’t resolve the issue, professional inspection is recommended.
Remote Control Malfunctions
If your Superior fireplace remote isn’t responding, first check the batteries and ensure they’re correctly installed. Interference from other electronic devices can sometimes disrupt the signal; try relocating the receiver. If pairing is required, consult the remote’s instructions.
For persistent issues, contact Superior customer support or a qualified technician.
Superior Fireplace Models Overview
Superior offers diverse fireplace solutions. The DRL3500 Series features 45-inch linear direct vent gas fireplaces, known for their sleek design. The DRL2000 Series provides a 55-inch linear direct vent option. For traditional warmth, the WXS2000 is a high-efficiency wood-burning stove.
Explore various built-in gas fireplaces, inserts, and outdoor models to suit your needs.
DRL3500 Series (Linear Direct Vent)
The Superior DRL3500 Series, specifically the 45-inch DRL3545 model, offers a contemporary linear design. As a direct vent gas fireplace, it ensures efficient combustion and safe venting. This series brings a stylish ambiance to any room, combining performance with modern aesthetics.
Installation requires professional expertise for proper venting and gas line connection.
DRL2000 Series (Linear Direct Vent)
The Superior DRL2000 Series, including the 55-inch model, presents another exceptional linear direct vent gas fireplace option. These fireplaces are designed to provide both warmth and a visually striking focal point within your living space. Direct venting ensures safe and efficient operation, removing combustion byproducts directly outside.
Professional installation is crucial for optimal performance and safety.
WXS2000 (Wood-Burning Stove)
The Superior WXS2000 is a high-efficiency wood-burning stove, offering a classic aesthetic combined with modern heating technology; This stove provides a robust and reliable heat source, perfect for colder climates or those seeking a traditional fireplace experience. Its front-view design maximizes the visual enjoyment of the flames.
Proper installation and regular maintenance are essential for safe operation;
Understanding Superior Fireplace Features
Superior Fireplaces integrate several features for enhanced performance and customization. Blower systems improve heat distribution and efficiency, while thermostatic control options allow precise temperature management. Owners can personalize their fireplace with diverse decorative media – realistic logs, contemporary stones, or sparkling glass – to match their décor and preferences. These features combine to create a comfortable and stylish heating solution.
Blower Systems & Efficiency
Superior fireplaces often include integrated blower systems designed to significantly enhance heat circulation throughout the room, maximizing warmth and comfort. These blowers improve efficiency by distributing heated air more effectively, reducing reliance on central heating. Variable speed controls allow users to adjust airflow to their desired level, optimizing both heat output and energy consumption for a cozy environment.
Thermostatic Control Options
Superior fireplaces frequently feature advanced thermostatic control options, including remote controls and wall-mounted thermostats. These systems allow precise temperature regulation, maintaining a consistent and comfortable room temperature automatically. Programmable settings enable customized heating schedules, optimizing energy usage and convenience. Some models offer smart home integration for remote access and control via mobile devices, enhancing overall user experience.
Decorative Media Options (Logs, Stones, Glass)
Superior fireplaces offer diverse decorative media options to personalize your fireplace’s aesthetic. Realistic ceramic fiber logs are a popular choice, mimicking the look of a traditional wood fire. Alternatively, contemporary options include decorative stones, river rocks, or shimmering glass media. These choices enhance the visual appeal and complement various home décor styles, allowing you to create a unique and inviting ambiance.
Warranty Information
Superior Fireplaces provides a comprehensive warranty covering defects in materials and workmanship. Coverage details vary by model, typically including a lifetime warranty on the firebox and significant parts. The claim process requires proof of purchase and adherence to installation and operational guidelines. Refer to your specific model’s warranty card for complete terms and conditions, ensuring peace of mind with your investment.
Coverage Details
Superior Fireplace warranties generally offer lifetime coverage for the firebox and key components like burners. Parts are typically covered for a specified period, often five to ten years, against manufacturing defects. Labor costs for repairs may have a limited coverage timeframe. Damage from improper installation, misuse, or lack of maintenance voids the warranty. Always retain proof of purchase for claim processing.
Claim Process
To initiate a Superior Fireplace warranty claim, contact your original dealer or Superior Fireplace customer service directly. Provide your model number, purchase date, and a detailed description of the issue. Photographic or video evidence may be required. A qualified technician might need to inspect the fireplace. Approved claims will receive replacement parts or, at Superior’s discretion, a repair authorization.
Finding Replacement Parts
Superior Fireplace parts are available through authorized suppliers and dealers. Identifying your specific model number is crucial for ordering the correct components. Contact Superior Fireplace customer service or visit their website for a list of authorized parts suppliers. Common parts include gas logs, remote controls, and blower components. Ensure compatibility before purchasing any replacement part.
Superior Fireplace Parts Suppliers
Authorized Superior Fireplace parts suppliers include Southern Utah Fireplaces and various local hearth product dealers; Online retailers specializing in fireplace components also carry Superior parts. Always verify the supplier’s authorization to ensure genuine Superior quality. Contact Superior directly for a comprehensive list or check their official website for recommended distributors in your region.
Identifying Your Model Number
Locating your Superior Fireplace model number is crucial for ordering parts and accessing specific documentation. The model number is typically found on a silver label affixed to the fireplace’s chassis, often within the firebox or on the back of the unit. Refer to your original installation paperwork; it usually lists the model number as well. Accurate identification ensures compatibility when sourcing replacement components.
Superior Fireplace Accessories
Enhance your Superior Fireplace experience with available accessories! Options include convenient remote controls for effortless operation, stylish hearth pads and surrounds to protect your flooring and define the space, and a variety of gas log sets to customize the aesthetic. These additions improve functionality and complement the fireplace’s design, maximizing comfort and visual appeal.
Remote Controls
Superior Fireplace remote controls offer convenient operation from anywhere in the room. Features often include adjustable flame height, thermostatic control, and on/off functionality. Some models support multiple fireplaces or zones. Ensure proper battery installation and pairing with your specific fireplace model for optimal performance. Replacement remotes are readily available through Superior suppliers.
Hearth Pads & Surrounds
Superior Fireplace hearth pads and surrounds are crucial for safety and aesthetics. They protect flooring from embers and heat, meeting required clearance standards. Surrounds enhance the fireplace’s appearance, available in various materials like stone, brick, or wood. Proper installation is vital; consult local codes and the fireplace manual for specific requirements. Choose a style complementing your décor.
Gas Log Sets
Superior Fireplaces offers diverse gas log sets to customize your fireplace’s appearance. Options range from realistic ceramic logs mimicking wood to contemporary glass or stone media. Ensure the log set is specifically designed for your Superior model for optimal performance and safety. Proper placement is crucial for a natural flame pattern and efficient combustion. Regularly inspect logs for damage and follow cleaning guidelines.
Resources & Support
Superior Fireplace provides extensive resources for owners. Visit the official Superior Fireplace website for detailed manuals, FAQs, and troubleshooting guides. For direct assistance, utilize their dedicated customer service contact information. Engage with fellow enthusiasts and share experiences through online forums and communities dedicated to Superior products, fostering a collaborative support network.
Superior Fireplace Website
The Superior Fireplace website is a central hub for product information, including detailed owner’s manuals and specification sheets. Users can explore various models like the DRL3500 and WXS2000 series. It features resources for finding replacement parts and connecting with support. The site offers a comprehensive overview of Superior’s commitment to quality and innovation in fireplace technology.
Customer Service Contact Information
For direct assistance with your Superior Fireplace, reach out to their dedicated customer service team. While specific contact details aren’t readily available in provided snippets, the Superior Fireplace website is the primary resource. Expect options for phone support, email inquiries, and potentially live chat. Accessing the website will provide the most current and accurate contact information for resolving any issues or questions regarding your unit.
Online Forums & Communities
While dedicated Superior Fireplace forums aren’t explicitly mentioned, general fireplace and home improvement online communities can be valuable resources. These platforms allow owners to share experiences, troubleshooting tips, and advice regarding Superior models. Searching online for “gas fireplace forums” or “wood stove communities” may yield relevant discussions and support from fellow enthusiasts. These spaces can supplement official documentation.