Welcome! This manual guides you through operating your new Bosch Exxcel washing machine, ensuring successful use and enjoyment.
Your journey begins with careful reading of these instructions, unlocking the full potential of your appliance.
Discover features like the Microplastic Filter and EcoSilence Drive, enhancing both performance and sustainability.
Register on MyBosch for exclusive benefits and access to support, maximizing your ownership experience.
This comprehensive guide, for the Serie 4, will help you understand and operate your new machine effectively.
Unboxing and Initial Inspection
Carefully remove your new Bosch washing machine from its packaging, inspecting for any visible damage incurred during transit. Retain the packaging materials for potential future use or returns.
Verify that all included accessories – such as the water inlet hose, drain hose, and any provided wrenches – are present.
Thoroughly examine the appliance’s exterior for scratches, dents, or other imperfections.
Check the drum inside the machine, ensuring it is free from any foreign objects or shipping restraints.
Confirm the model number on the appliance matches the one on your purchase documentation and the instruction manual. Report any discrepancies immediately.
Document any damage with photographs before proceeding with installation.
Understanding Your Model Number
Your Bosch washing machine’s model number, typically found on a sticker inside the door or on the rear of the appliance, is crucial for identifying specific features and accessing relevant support.
The number contains coded information about the machine’s characteristics, such as capacity, features, and region of sale.
Referencing this number when contacting Bosch customer service or ordering spare parts ensures you receive the correct assistance and components.
For example, WAP28481AU indicates a specific model within the Bosch range.
Utilize the model number when searching for your appliance’s manual online at bosch-home.com for detailed information.
Keep this number readily available for future reference.
Safety Instructions
Always observe safety instructions to prevent accidents and appliance damage. Ensure proper grounding and only wash machine-washable fabrics.
Electrical safety is paramount; register your device on MyBosch for updates.
Read the manual carefully before operation.
General Safety Warnings
Prioritize safety! This appliance is designed for washing machine-washable fabrics only; improper use voids the warranty. Never attempt to modify or repair the washing machine yourself – contact authorized Bosch service personnel for assistance.
Keep children and pets away from the appliance during operation. Do not open the door during a wash cycle to prevent water leakage and potential injury.
Always disconnect the appliance from the power supply before cleaning or performing maintenance. Read the entire instruction manual carefully before first use to understand all safety precautions and operating procedures. Failure to follow these warnings could result in damage or injury.
Electrical Safety Precautions
Crucially, ensure your Bosch washing machine is properly grounded to prevent electric shock. Never operate the appliance with a damaged power cord or plug; replace immediately. Avoid using extension cords or multi-plugs as they may overload the circuit.
The appliance must be connected to a voltage matching the specifications on the rating plate. Do not expose the power cord to water or excessive heat.
Always disconnect the appliance from the power supply before cleaning or performing any maintenance. Electrical safety is paramount; observe all instructions carefully to prevent accidents.
Preventing Damage to the Appliance
To safeguard your Bosch washing machine, only wash machine-washable fabrics. Avoid overloading the drum, as this strains the motor and reduces washing efficiency. Do not wash items containing flammable liquids or solvents.
Ensure all pockets are empty before loading laundry to prevent damage to the drum and internal components. Never attempt to repair the appliance yourself; contact authorized service personnel.
Only stack a dryer on the washing machine using the official connection kit. Proper care extends the appliance’s lifespan.
Installation Guide
Proper installation is crucial! Position the machine on a level surface, connect the water supply securely, and ensure correct drainage installation.
Follow the instruction manual carefully for optimal performance and to avoid potential issues during operation.
Positioning the Washing Machine
Careful positioning is essential for optimal performance and longevity of your Bosch washing machine. Ensure the appliance stands on a firm, level surface to minimize vibrations and noise during operation.
Avoid uneven floors, as this can lead to instability and potential damage.
Leave sufficient space around the machine for ventilation and easy access for maintenance and servicing.
Important: Only stack a dryer on top of the washing machine if using the official Bosch connection kit, ensuring secure and safe installation.
Check for proper grounding and avoid placing the machine in direct sunlight or near heat sources.
Connecting Water Supply
Proper water connection is crucial for your Bosch washing machine’s functionality. Use the supplied inlet hoses, connecting the blue hose to the cold water supply and, if applicable, the red hose to the hot water supply.
Ensure the connections are tight to prevent leaks, but avoid over-tightening.
Check water pressure; it should be within the specified range for optimal performance.
A water filter is integrated into the inlet valve – periodically clean it to prevent blockages and maintain water flow.
Always follow local plumbing codes and regulations.
Drainage Installation
Correct drainage is essential for efficient washing machine operation. The drain hose must be securely connected to a standpipe or a sink drain, ensuring it’s positioned correctly to prevent siphoning.
The hose should not be kinked or submerged in wastewater.
A maximum height for the drain hose is specified in the full manual – adhere to this to ensure proper drainage.
Regularly inspect the drain hose for any signs of damage or blockage.
Ensure compliance with local plumbing regulations.
Control Panel Overview
Explore the intuitive control panel! The Program Dial selects wash cycles, while Display Symbols indicate settings and progress.
Utilize the Start/Pause and other buttons for convenient operation and customization of your washing experience.
Program Dial Explained
The Program Dial is your central control for selecting the appropriate wash cycle. Rotating it allows you to choose from a variety of programs tailored to different fabric types and soil levels.
Common options include Cotton for everyday items, Delicates/Silk for sensitive fabrics, and Wool for specialized care.
Quick Wash options provide faster cycles for lightly soiled loads.
Each program is optimized for water consumption, temperature, and spin speed, ensuring effective cleaning while protecting your garments.
Refer to the ‘Washing Programs’ section for detailed descriptions of each cycle and its recommended use.
Display Symbols and Indicators
The Bosch washing machine display utilizes symbols to communicate important information. These indicators provide real-time status updates throughout the wash cycle.
Symbols represent program selection, temperature settings, spin speed, and remaining time.
Error codes, displayed as alphanumeric combinations, signal potential issues requiring attention – consult the ‘Troubleshooting’ section for explanations.
Additional indicators show options like delay start, anti-stain activation, or filter status.
Understanding these symbols ensures you can monitor and control your washing machine effectively.
Start/Pause and Other Buttons
The Start/Pause button initiates or temporarily halts the selected washing program. Pressing it during operation allows for adding laundry, if the water level permits.
Additional buttons control specialized functions like delay start, enabling convenient scheduling, and anti-stain, for targeted stain removal.
Some models feature a quick wash option for lightly soiled items, reducing cycle time.
Buttons may also adjust temperature, spin speed, or activate extra rinse cycles.
Familiarize yourself with each button’s function for optimal control and customized washing results.
Washing Programs
Explore diverse programs! Options include Cotton, Delicates/Silk, and Wool, alongside Quick Wash cycles for varied laundry needs.
Each program is optimized for specific fabrics and soil levels, ensuring effective and gentle cleaning.
Cotton Program Details
The Cotton program is designed for robust, everyday cotton items. It offers varying temperature options, typically ranging from 40°C to 90°C, allowing you to tailor the wash to the fabric’s care label.
This program utilizes a higher mechanical action and longer wash cycle to effectively remove dirt and stains from cottons.
For heavily soiled items, consider pre-treating stains or selecting a higher temperature setting.
Always check garment care labels before using this program to prevent damage. Adjust the spin speed to suit the cotton type – lower for delicate cottons, higher for durable ones.
Delicates/Silk Program Guide
The Delicates/Silk program provides gentle care for sensitive fabrics like silk, lace, and sheer materials. It utilizes a reduced mechanical action and lower temperatures, typically around 30°C or cold, to minimize stress on fibers.
This program ensures delicate items retain their shape and color.
Always use a laundry bag for smaller items to prevent tangling and damage.
Select a low spin speed or no spin to avoid stretching or distorting delicate fabrics. Use a detergent specifically formulated for delicates and avoid bleach.
Wool Program Instructions
The Wool program is specifically designed for machine-washable wool garments, offering a gentle cleaning cycle to prevent shrinkage and felting. It utilizes a very low mechanical action and cool temperatures, typically around 30°C, to protect wool fibers.
Always check the garment’s care label before washing.
Use a detergent formulated for woolens, avoiding those containing enzymes or bleach.
Select a low spin speed or no spin to minimize stretching. Avoid overloading the machine to ensure proper cleaning and prevent damage.
Quick Wash Options
Bosch washing machines offer several Quick Wash options for lightly soiled laundry, saving you time and energy. These programs utilize higher spin speeds and optimized wash cycles to deliver clean results in a shorter duration – typically under 60 minutes.
Options include ‘Quick 30’ or similar, ideal for refresh cycles.
These are perfect for items worn briefly or requiring a quick freshen-up.
Remember to use the appropriate detergent dosage for the load size and program selected. Avoid overloading for optimal performance.
Detergent and Fabric Softener
Use only machine-washable fabrics with appropriate detergents. Refer to the detergent dosage chart for optimal amounts, and utilize the designated drawer compartments.
Fabric softener adds fragrance and softness.
Recommended Detergent Types
Bosch washing machines are designed for use with a variety of detergents, however, selecting the right type is crucial for optimal cleaning performance and appliance longevity. We recommend using high-efficiency (HE) detergents, specifically those labeled for front-load washers, even if you have a top-load Bosch model.
Powder, liquid, and pod detergents are all suitable, but avoid using excessive amounts, as this can lead to residue buildup.
Avoid conventional detergents containing excessive suds, as they can interfere with the machine’s sensors and rinsing cycles. Always follow the detergent manufacturer’s instructions and the dosage recommendations provided in this manual.
For sensitive skin or allergies, consider using fragrance-free and dye-free detergents.
Detergent Dosage Chart
Please note: These are general guidelines; always refer to the detergent packaging for specific instructions based on water hardness and soil level. Dosage is affected by load size and detergent concentration.
Lightly Soiled (3-4 kg): Powder: 30-45ml, Liquid: 45-60ml, Pods: 1 pod.
Normally Soiled (4-5 kg): Powder: 45-60ml, Liquid: 60-75ml, Pods: 1-2 pods.
Heavily Soiled (5-8 kg): Powder: 60-75ml, Liquid: 75-90ml, Pods: 2 pods.
Water Hardness: Adjust dosage upwards for hard water. Use less detergent for soft water. Overdosing can cause residue!
Using Fabric Softener
Fabric softener adds fragrance and reduces static cling, leaving clothes feeling softer. Always use a fabric softener specifically designed for washing machines.
Dosage: Follow the instructions on the fabric softener bottle. Typically, this is around 30-50ml, but varies by concentration.
Compartment: Pour the softener into the designated fabric softener compartment (usually marked with a flower symbol) in the detergent drawer.
Avoid Overfilling: Do not exceed the maximum fill line.
Not for Every Wash: Use sparingly; excessive softener can reduce towel absorbency.
Special Features
Explore innovative technologies! Discover the Microplastic Filter, Anti-Stain Removal System, and the quiet efficiency of EcoSilence Drive technology.
These features enhance cleaning, protect fabrics, and minimize environmental impact.
Microplastic Filter – Function and Cleaning
Protecting our oceans! Your Bosch washing machine features a Microplastic Filter designed to capture microplastics released during washing, preventing them from entering wastewater.
This innovative system significantly reduces plastic pollution, contributing to a healthier environment. The filter is located [location will vary by model – consult your full manual] and requires periodic cleaning.
Regularly check the filter status indicator on the display panel. To clean, carefully remove the filter, empty its contents, and rinse thoroughly under running water. Reinstall securely before the next wash cycle.
Proper maintenance ensures optimal filter performance and continued environmental protection.
Anti-Stain Removal System
Tackle tough stains! Certain Bosch washing machines incorporate an Anti-Stain Removal System, designed to effectively eliminate common household stains without pre-treating.
This intelligent system automatically adjusts washing parameters – temperature, drum movement, and soak times – to target specific stain types. Select the appropriate stain option on the control panel before starting the wash cycle.
Supported stains typically include blood, grass, red wine, and chocolate. For optimal results, load the garment promptly after staining occurs. Always check the garment’s care label for compatibility.
This feature enhances cleaning power and saves you time and effort.
EcoSilence Drive Technology
Experience quiet efficiency! Bosch’s EcoSilence Drive is a revolutionary motor system delivering exceptional performance with minimal noise and vibration. This innovative technology significantly reduces energy consumption, contributing to a more sustainable laundry routine.
Unlike conventional motors, the EcoSilence Drive operates smoothly and reliably, extending the lifespan of your washing machine. It’s known for its durability and quiet operation, even during high-speed spin cycles.
Enjoy peaceful operation without compromising on cleaning power. This technology is a core feature of many Bosch models.
Maintenance and Cleaning
Regular cleaning ensures optimal performance! Clean the drum, detergent drawer, and exterior frequently to prevent buildup and maintain hygiene.
Follow the instructions for the Microplastic Filter, and search for original spare parts when needed.
Proper care extends appliance life.
Cleaning the Drum
Maintaining a fresh drum is crucial! Regularly clean the washing machine drum to remove detergent residue, fabric softener, and potential mildew buildup.
Bosch recommends running a high-temperature wash cycle – typically 90°C (194°F) – with nothing in the drum, using a washing machine cleaner.
Alternatively, use a cup of white vinegar added directly to the drum during the cycle.
After the cycle completes, leave the door ajar to allow the drum to air dry thoroughly, preventing unpleasant odors and ensuring optimal hygiene. Repeat this process monthly, or more frequently with heavy use.
Cleaning the Detergent Drawer
Prevent clogs and ensure optimal performance! Regularly cleaning the detergent drawer is essential for maintaining your Bosch washing machine.
Remove the drawer completely – usually by pressing a release button or lever – and rinse it thoroughly under warm running water.
Use a small brush to dislodge any hardened detergent or fabric softener residue from the compartments and nozzles.
For stubborn buildup, soak the drawer in warm water with a mild detergent before rinsing. Ensure it’s completely dry before reinserting it into the machine.
Cleaning the Exterior
Maintain a pristine appearance! Regularly cleaning the exterior of your Bosch washing machine keeps it looking its best and prevents buildup.
Use a soft, damp cloth with mild household cleaner to wipe down the control panel, door, and sides of the machine.
Avoid abrasive cleaners or scouring pads, as these can damage the surface.
For stainless steel surfaces, use a dedicated stainless steel cleaner for a streak-free shine. Always dry the exterior thoroughly after cleaning to prevent water spots.
Troubleshooting Common Issues
Facing problems? This section addresses frequent concerns like the machine not starting, water draining issues, and deciphering error codes.
Ensure proper grounding and consult the manual for specific code explanations.
Quickly resolve issues and restore optimal performance to your Bosch washing machine.
Machine Not Starting
Is your Bosch washing machine failing to power on? First, verify the power cord is securely plugged into a functioning outlet. Check your home’s circuit breaker or fuse box to ensure the circuit hasn’t tripped or blown;
Confirm the door is completely closed and latched; the machine won’t start if the door isn’t properly secured.
Review the display panel for any error codes that might indicate the issue. If the problem persists, consult the full manual for detailed troubleshooting steps or contact Bosch support.
A faulty power supply or internal component may require professional repair.
Water Not Draining
Experiencing water remaining in your Bosch washing machine after a cycle? Initially, check the drain hose for any kinks or obstructions that could be blocking water flow. Ensure the drain hose isn’t inserted too far into the drainpipe, as this can cause siphoning.
Inspect the drain pump filter for debris, lint, or small objects.
Consult your manual for the filter’s location and cleaning instructions. If the issue continues, an error code may appear; refer to the code explanation section. Professional service might be needed for pump failure.
Error Codes Explained
Bosch washing machines utilize error codes to diagnose issues. A flashing code on the display indicates a problem requiring attention. Common codes include E15 (drainage issue – check hose/filter), E09 (water inlet problem – verify supply), and E24 (communication error – may require reset).
Consult your manual for a complete list and specific troubleshooting steps for each code.
Attempting a machine reset by unplugging it for a few minutes can sometimes resolve minor communication errors. If codes persist, contact Bosch support.
Spare Parts and Accessories
Genuine Bosch parts ensure optimal performance and longevity. Search online for original spares and approved accessories for your washing machine.
Maintain your appliance with tested and reliable components, safeguarding its efficiency and extending its lifespan.
Finding Original Bosch Parts
Ensuring the longevity and peak performance of your Bosch washing machine relies on using genuine Bosch spare parts. Avoid compatibility issues and maintain warranty validity by sourcing directly from authorized retailers or the official Bosch online store.
Searching for parts is simplified through the Bosch website, utilizing your appliance’s model number for accurate results. Numerous online platforms also specialize in appliance parts, but verify authenticity before purchasing.
Prioritize original components for critical parts like pumps, belts, and filters, guaranteeing a perfect fit and upholding Bosch’s quality standards. Using non-genuine parts may void your warranty and potentially damage your machine.
Approved Accessories
Enhance your Bosch washing machine’s functionality with a range of approved accessories designed for optimal performance. These include connection kits for stacking a dryer, specialized cleaning products, and anti-vibration feet to minimize noise and movement.
Bosch offers dedicated accessories to protect your appliance and simplify maintenance, such as drum cleaners and detergent dispensers. These are rigorously tested to ensure compatibility and uphold the machine’s efficiency.
Explore the Bosch website or authorized retailers to discover accessories tailored to your specific model. Using approved accessories safeguards your warranty and guarantees a seamless integration with your washing machine.
Registering Your Appliance
Register your new Bosch device on MyBosch to unlock free benefits! Enjoy exclusive offers, personalized support, and convenient access to appliance information;
Registration ensures you receive important updates and maximizes your ownership experience with your new washing machine.
MyBosch Registration Benefits
Registering your Bosch washing machine on the MyBosch platform unlocks a world of exclusive advantages designed to enhance your ownership experience; Benefit from personalized advice tailored to your specific model, ensuring optimal performance and longevity.
Gain access to exclusive offers, promotions, and early access to new product launches. Receive timely updates regarding software upgrades and important maintenance reminders.
MyBosch also provides convenient access to your appliance’s documentation, warranty information, and a dedicated support portal for quick assistance. Simplify your life with a connected and supportive ownership journey!
Warranty Information
Bosch provides a comprehensive warranty on your new washing machine, safeguarding against manufacturing defects and ensuring peace of mind. The standard warranty period typically covers one year for parts and labor, commencing from the date of purchase.
Extended warranty options may be available for purchase, offering prolonged coverage and enhanced protection.
To make a warranty claim, retain your proof of purchase and contact Bosch customer support. Detailed warranty terms and conditions are available on the MyBosch platform and in your appliance’s documentation.